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We are the Answering Service
that doesn't sound like one!
661-427-0444
Toll Free (866)503-7025
How do we do it
• Small Operator Groups We group our operators into small groups. This
means that the number of operators answering your calls is kept to a select
few. This group answers all of your calls - correctly- to your
specifications thereby reducing mistakes. They become overly familiar
with your account, how you want your calls handled, what is important to you,
and deliver the level of service you expect.
• All Calls Are Answered With A Live Operator We never use automated equipment to answer your calls. We believe that if you are
hiring a live answering service to represent your business - you should
receive a live person. Most services have reverted to using automated
equipment to answer your calls when they are busy instead of hiring more
operators. We believe this is wrong and does not provide you with the
service you deserve. We take pride in having live, intelligent and
courteous operators answering each call we receive on your
behalf.
• We Hire Only Mature Operators We hire mature, competent and articulate operators to answer your calls. We never forget
that our operators are answering your calls and representing your business. They are asked
to make decisions regarding how each and every
call should be handled. This requires operators with good memories who
can multi-task, make good decisions while maintaining a professional
demeanor. Our operators strive to meet this standard.
• Fair and Clear Billing Practices We only bill by the call, not by the minute. We bill in full month increments, not 25 or 28 day billing
cycles as some do. We don't charge you every time you call to make changes to
how your calls are handled. We provide you the flexibility to make
changes to how your calls are handled - after all - it is your business we are
representing.
We have Live Agents Specializing in
Business and Voice Mail Services
with Appointment Setting for the
Medical Community.
